The Common Ailments Service is available free of charge at participating pharmacies, offering help for a range of common health problems – from head lice and athlete’s foot to sore throats and urinary tract infections (UTIs).
We are pleased to share that the UTI service and the Sore Throat Test and Treat service are now fully included within the Common Ailments Service.
This means these services should be available in every pharmacy.
What patients can expect:
- Expert advice and treatment: Pharmacists are trained to assess symptoms, provide guidance, and supply treatment if required.
- Point of care testing: for sore throats and UTIs a simple test may be carried out to check if antibiotics will work.
- Fast and confidential care: Consultations are confidential and typically available within 24 hours.
- Access within 48 hours – if the service is unavailable at a chosen pharmacy patients can be directed to a neighbouring pharmacy to ensure they are seen.
This expansion makes it easier than ever for people to access safe, expert care without needing a GP appointment.
